Work From Home - Senior Manager

Kotak Mahindra Group wants to bring on a Work From Home - Senior Manager for its remote team. You can earn up to ₹70,000/month. The team is filling 20 vacancies.

In the employer’s words

Company Is A Fastest Growing Organization With 100% Success Rate With Highest Professional Standards , Team Management And Development , Motivating The Team To Utilize Maximum Potenial Of Individuals, Recognizing Team Members Basis On Their Performance With Awards & Rewards , Flexible Working Hours & Training & Support , Work For Home, No Target. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

Compensation: ₹50,000 – ₹70,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and patient

What the job involves

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Location: remote
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from home
• Vacancies: 20

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