Team Leader

Kotak Mahindra wants to bring on a Team Leader for its Mulund, Mumbai team. Salary is up to ₹75,000/month. The team is filling 30 vacancies.

In the employer’s words

Team Leader. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹10,000 – ₹75,000 per month.

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Position details

• Work location: Mulund, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Kotak Mahindra today.