Team Leader

Kotak Mahindra is looking for a Team Leader to join its team in Mulund West, Mumbai. The pay goes up to ₹75,000/month. There are 30 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

Compensation: ₹10,000 – ₹75,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Position details

• Location: Mulund West, Mumbai, Maharashtra
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Kotak Mahindra today.