Work From Home - Agency Partner

A new Work From Home - Agency Partner role is open at Kotak Mahindra, remote. Salary is up to ₹75,000/month. 6 candidates will be hired for this role.

In the employer’s words

Team Handling And Developing. More Than 2 Years Experience Compulsory.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Active listening, Verbal communication, Complaint handling and Hindi and English
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Someone customer-first and polite

Pay and perks

Salary: ₹20,000 – ₹75,000 per month, based on skills and experience.

Job at a glance

• Location: remote
• Work type: Work from home
• Job type: Full time
• Openings: 6
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Kotak Mahindra today.