Work From Home - Branch Manager

Kotak Mahindra wants to bring on a Work From Home - Branch Manager for its remote team. The team is filling 6 vacancies. Salary is up to ₹50,000/month.

Note from the employer

Team Handling And Relationship Building. More Than 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Pay and perks

You will be paid ₹20,000 – ₹50,000 per month.

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Typing speed, Active listening, CRM tools and Hindi and English
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Position details

• Location: remote
• Openings: 6
• Work mode: Fully remote
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kotak Mahindra reviews applications regularly.