Work From Home - Document Verification Executive

Kotak Mahindra is hiring a remote Work From Home - Document Verification Executive — work from anywhere in India. There are 5 open positions. The pay goes up to ₹75,000/month.

Note from the employer

Team Handling And Relationship Building. More Than 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹20,000 – ₹75,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, CRM tools, Active listening, Verbal communication
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Location: remote
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from home
• Vacancies: 5
• Job type: Full time

Apply today and take the next step in your career with Kotak Mahindra.