Work From Home - Senior Business Development Manager

Join Kotak Mahindra as a Work From Home - Senior Business Development Manager in remote. The pay goes up to ₹75,000/month. There are 5 open positions.

Note from the employer

Team Handling And Relationship Building. More Than 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹20,000 – ₹75,000 per month.

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Verbal communication, Hindi and English
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• You are patient and polite

Quick facts

• Job location: remote
• Work type: Remote (work from home)
• Openings: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Kotak Mahindra today.