Work From Home - Senior Executive Operations

Work from home as a Work From Home - Senior Executive Operations with Kotak Mahindra. You can earn up to ₹75,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Strategy Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Type : Sales, Domestic | Languages : Tamil, Telugu, Malayalam, English

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Malayalam, Marketing, Sales, Tamil, Telugu
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Domestic
• Languages: Tamil, Telugu, Malayalam, English
• Someone polite and customer-first

Key responsibilities

As a Work From Home - Senior Executive Operations, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹20,000 – ₹75,000 per month.

Job details

• Location: remote
• Job type: Full time
• Work mode: Work from home
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Kotak Mahindra. It takes less than a minute.