Work From Home - Team Manager

Kotak Mahindra has an opening for a Work From Home - Team Manager based in remote. There are 6 open positions. You can earn up to ₹75,000/month.

Employer’s description

Team Handling And Relationship Building. More Than 2 Years Experience Compulsory.

What the job involves

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Salary

The salary for this role is ₹20,000 – ₹75,000 per month.

Job at a glance

• Work location: remote
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 6
• Work type: Work from home
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Kotak Mahindra today.