Work From Home - Team Leader

Kotak Mahindra Life Insurance Company Ltd is looking for a Work From Home - Team Leader to join its team in remote. You can earn up to ₹70,000/month. There are 20 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Tamil, English

Compensation

Compensation: ₹30,000 – ₹70,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Tamil
• Basic English
• Freshers can apply
• Work from home
• Languages: Tamil, English
• Someone patient and customer-first

Quick facts

• Location: remote
• Shift: 10 AM - 5 PM | Monday to Saturday
• Work mode: Remote (work from home)
• Job type: Full time
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kotak Mahindra Life Insurance Company Ltd.