Team Coordinator

Kottak Mahindra Group has an opening for a Team Coordinator based in remote. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹50,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Required House Wifes Offline Traning After 6 Days Work From Home Option Availble. Languages : Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹30,000 – ₹50,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Work from home
• Languages: Hindi, English
• A patient, customer-first attitude

Job details

• Location: remote
• Working hours: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from home
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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