Telecaller

A new Telecaller role is open at Kraftech Aqua Solutions Pvt Ltd, Mira Road, Mumbai. The team is filling 2 vacancies. Salary is up to ₹12,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. Type : Sales

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales

Key responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job details

• Work location: Mira Road, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 2
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Kraftech Aqua Solutions Pvt Ltd reviews applications regularly.