Customer Care Executive

A new Customer Care Executive role is open at Krishna Enterprises, Sector 60 - Noida, Delhi. You can earn up to ₹30,000/month. Freshers can apply. 5 candidates will be hired for this role.

Employer’s description

Job Type: Full-Timeexperience: Fresher Onlylocation: Ahmedabadwork Timings: 6 Days Workingrotational Day Shiftsrotational Week-Offssalary: 19,000 Ctc / 15,000 In-Handcab Facility: One-Side Cab Providedqualification: Minimum 12Th Passjob Responsibilitieshandle Inbound And Outbound Customer Callsprovide Accurate Information And Resol.

Roles and responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Salary

You will be paid ₹20,000 – ₹30,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Hindi and English, Typing speed and Verbal communication
• Good English
• Freshers can apply

Quick facts

• Location: Sector 60 - Noida, Delhi, Delhi
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5

Ready to start? Upload your resume and apply to Krishna Enterprises today.