Senior Telesales Specialist

Krishna Enterprises wants to bring on a Senior Telesales Specialist for its Andheri East, Mumbai team. 10 candidates will be hired for this role. The pay goes up to ₹28,000/month.

Employer’s description

Hiring For Hospitality Sales. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

What you will do

As a Senior Telesales Specialist, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Compensation

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

Job at a glance

• Job location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based

Click Apply to send your profile to Krishna Enterprises. It takes less than a minute.