Customer Service Executive

A new Customer Service Executive role is open at Ks career partner, Malad West, Mumbai. The pay goes up to ₹28,000/month.

In the employer’s words

A Customer Service Executive Serves As The Primary Point Of Contact Between An Organization And Its Customers. They Handle Inquiries, Resolve Issues, Provide Product/Service Information, And Ensure An Exceptional Customer Experience Across Multiple Communication Channels. 1 - 2 Years Experience Compulsory.

What the job involves

• You'll build long-term relationships with existing clients.
• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• You will achieve monthly sales and collection targets.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Negotiation, Customer handling, CRM, Target achievement
• Good English
• 1 - 2 Years Experience Compulsory.
• A self-motivated, confident attitude

Salary

Salary: ₹20,000 – ₹28,000 per month, based on skills and experience.

Job details

• Work location: Malad West, Mumbai, Maharashtra
• Openings: 1
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Ks career partner.