Customer Care Executive

Kulcha Patola Kalkaji is looking for a Customer Care Executive to join its team in Kalka Ji, Delhi. 2 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Customer Care Executive Food Outlethandle Customer Queries, Complaints, Orders, And Feedback Professionally Through Calls, Messages.Assist Customers With Menu Details, Order Status, Payments, Delivery, And Other Service-Related Concerns.Make Outbound Calls To Existing And Potential Customers, Promote Menu Items/Offers, And Pitch Relevant. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Kalka Ji, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Kulcha Patola Kalkaji reviews applications regularly.