Telesales Executive

Kv Onesourcehr wants to bring on a Telesales Executive for its Malad West, Mumbai team. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Handle Outbound And Inbound Calls To Promote And Explain Personal Loan Products To Potential Customers. Understand Customer Requirements, Generate Leads, And Assist With The Loan Application Process. Candidates Must Have Good Communication Skills And Basic Computer Knowledge. Freshers And Experienced Candidates Can Apply. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Roles and responsibilities

As a Telesales Executive, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Kv Onesourcehr today.