Coordination Executive (Telecalling...

A new Coordination Executive (Telecalling... role is open at Kv Toys Company, Thane West, Mumbai. You can earn up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Coordinate With Clients For Payment Follow-Ups Through Calls, Emails, And Whatsapp.Maintain And Update Client Accounts, Outstanding Reports, And Ledgers In Tally.Share Payment Reminders, Invoices, And Statements Of Accounts With Clients.Coordinate With Internal Teams Regarding Order Status, Dispatch, And Product-Related Queries. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marketing, Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• Someone customer-first and polite

Position details

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Kv Toys Company.