International Bpo Executive

A new International Bpo Executive role is open at Kwality Jobs, Thane, Mumbai. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹16,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound, Domestic, Sales | Marketing | Languages : English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic, Sales
• Marketing
• Languages: English

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹10,000 – ₹16,000 per month.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kwality Jobs today.