International Call Process

Kwality Jobs is hiring an International Call Process in Andheri, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹19,000/month.

Employer’s description

We Are Hiring For Multinational Company For An Us Process And Drop Facility Will Be There And Best Part Sat And Sun Will Be Fix Off And Salary Will Be Fixed And Incentives Based On Performance. Type : Domestic, International, Outbound, Inbound | Languages : English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, International, Outbound, Inbound
• Languages: English
• Someone customer-first and calm under pressure

Pay and perks

The salary for this role is ₹13,000 – ₹19,000 per month.

Position details

• Location: Andheri, Mumbai, Maharashtra
• Vacancies: 10
• Interview: 10am sharp | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Kwality Jobs reviews applications regularly.