Recovery Executive

Join Lafit Lighting Solution Llp as a Recovery Executive in Lower Parel, Mumbai. There are 2 open positions. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Verbal communication, CRM tools, Hindi and English
• Basic English
• More Than 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Lower Parel, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Lafit Lighting Solution Llp today.