Customer Care Officer

Lakshmi Boutique is looking for a Customer Care Officer to join its team in Ramapuram, Chennai. There are 3 open positions. You can earn up to ₹20,000/month.

Note from the employer

Customer Complaint Handling Through Call Or Chat. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Roles and responsibilities

As a Customer Care Officer, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Ramapuram, Chennai, Tamil Nadu
• Working hours: 9 AM - 7 PM | WEEKLY 6 DAYS
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Lakshmi Boutique reviews applications regularly.