Customer Care Officer

A new Customer Care Officer role is open at M/s.Biolabs and Life Sciences LLP, Maduravoyal, Chennai. You can earn up to ₹28,000/month. 2 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Languages : Tamil, English

Compensation

The salary for this role is ₹25,000 – ₹28,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Tamil, English
• Someone patient and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Maduravoyal, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — M/s.Biolabs and Life Sciences LLP reviews applications regularly.