Client Success Facilitator

Lakshyavedh Institute Of Leadership & Excellence wants to bring on a Client Success Facilitator for its Thane, Mumbai team. Great for first-time job seekers. The team is filling 2 vacancies. Salary is up to ₹26,000/month.

Employer’s description

Support The Mentor During Strategic Business Meetings. Ensure Smooth Client Coordination And Accurate Documentation. Prepare Mom And Follow Up And Contribute To Client Success.Ensure High Quality And Confidential Client Communication.

Pay and perks

The salary for this role is ₹22,000 – ₹26,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Verbal communication, Active listening, CRM tools, Complaint handling
• Female Only
• Good English
• Freshers can apply
• You are polite and calm under pressure

What the job involves

As a Client Success Facilitator, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Lakshyavedh Institute Of Leadership & Excellence.