Customer Service Officer

Start your next role as a Customer Service Officer with Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.) in Janak Puri, Delhi. You can earn up to ₹20,000/month. 10 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Motor Insurance Calling. Type : Domestic, Sales, Inbound, Outbound | Languages : Hindi, English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Job details

• Job location: Janak Puri, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.) reviews applications regularly.