Customer Care Executive

Start your next role as a Customer Care Executive with Landson Logistics Pvt Ltd in Sector 22 - Gurgaon, Delhi. The pay goes up to ₹25,000/month.

Note from the employer

Experience In Curious And Logistic Industry, Know About Mis Customer Queries And Solutions,. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Sector 22 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Landson Logistics Pvt Ltd reviews applications regularly.