Customer Care Manager

Lavya Jewels wants to bring on a Customer Care Manager for its Cossipore, Kolkata team. The pay goes up to ₹25,000/month.

Note from the employer

Customer Support. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Position details

• Location: Cossipore, Kolkata, West Bengal
• Working hours: 10 am - 7 pm | Monday to Saturday
• Work type: Work from office
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Lavya Jewels today.