Telecalling Team Leader

Laxmi Motors is looking for a Telecalling Team Leader to join its team in Borivali West, Mumbai. You can earn up to ₹25,000/month. There are 3 open positions.

Note from the employer

Looking For An Experienced Team Leader To Manage And Motivate A Telecalling Team. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, English, Marathi, Hindi

Pay and perks

Salary: ₹19,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, English, Marathi, Hindi
• You are polite and customer-first

Job at a glance

• Work location: Borivali West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Laxmi Motors reviews applications regularly.