Customer Care Executive

Start your next role as a Customer Care Executive with Leostar Solutions in Sahibabad - Ghaziabad, Delhi. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

We Are Looking For Customer Support Executive Who Have Good Communication Skills In English And Hindi. Candidate Having Minimum Experience Of 6 Months Of Customer Handling And Telecalling. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English, Hindi

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English, Hindi
• You are polite and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Job at a glance

• Location: Sahibabad - Ghaziabad, Delhi, Delhi
• Timings: 10:00 am - 7:00pm
• Vacancies: 2
• Interview: 11:00 am - 4:00pm
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Leostar Solutions today.