Telecaller

Livlong Insurance has an opening for a Telecaller based in Kalyan, Mumbai. Freshers can apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Job details

• Job location: Kalyan, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Livlong Insurance today.