Customer Care Executive

Loans Mantra has an opening for a Customer Care Executive based in Egmore, Chennai. Great for first-time job seekers. The team is filling 14 vacancies. The pay goes up to ₹23,000/month.

Employer’s description

Wanted Freshers For Banking Backend Team,Job Timing 9:30 To 6;30Day Shift.Nightshift Timing 7Pm To 6 Am. Type : Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹23,000 per month.

Position details

• Work location: Egmore, Chennai, Tamil Nadu
• Openings: 14
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Loans Mantra today.