Back Office Email & Chat Executive

Start your next role as a Back Office Email & Chat Executive with Logix Staffing Private Limited in Belapur, Mumbai. The team is filling 20 vacancies. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Marathi, Hindi, English

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Compensation

Compensation: ₹13,000 – ₹20,000 per month.

Position details

• Work location: Belapur, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office

Ready to start? Upload your resume and apply to Logix Staffing Private Limited today.