Chat Support Representative

Logix Staffing Private Limited is looking for a Chat Support Representative to join its team in Turbhe, Mumbai. There are 30 open positions. The pay goes up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : English

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and calm under pressure

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Turbhe, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Logix Staffing Private Limited.