Customer Onboarding Executive - Non...

Logix Staffing is looking for a Customer Onboarding Executive - Non... to join its team in Ghansoli, Mumbai. The pay goes up to ₹22,000/month. The team is filling 29 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Marathi, Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

Pay and perks

You will be paid ₹18,000 – ₹22,000 per month.

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 29
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

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