Email Support Executive

Logix Staffing Private Limited has an opening for an Email Support Executive based in Belapur, Mumbai. Great for first-time job seekers. 30 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, International, Outbound | Marketing

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Inbound, International, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Inbound, International, Outbound
• Marketing
• You are customer-first and patient

Salary and benefits

You will be paid ₹17,000 – ₹25,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Position details

• Location: Belapur, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

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