Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Logix staffing Pvt Ltd, Turbhe, Mumbai. Salary is up to ₹19,000/month. 30 candidates will be hired for this role.

Employer’s description

A Customer Service Executive Is Responsible For Handling Customer Queries, Resolving Issues, And Providing Accurate Information About Products And Services. This Role Plays A Key Part In Ensuring Customer Satisfaction And Building Positive Relationships With Clients. Type : Inbound, Domestic | Languages : Malayalam, Tamil, Telugu

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Tamil, Telugu
• You are calm under pressure and customer-first

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹15,000 – ₹19,000 per month.

Quick facts

• Job location: Turbhe, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Logix staffing Pvt Ltd today.