Inbound Customer Service Advisor

Logix Staffing Private Limited has an opening for an Inbound Customer Service Advisor based in Turbhe, Mumbai. The team is filling 30 vacancies. You can earn up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Listen To Customers' Questions And Concerns And Provide Answers Or Responses.Provide Information About Products And Services.Take Orders, Calculate Charges, And Process Billing Or Payments.Review Customer Accounts And Make Changes, If Necessary.Handle Returns Or Complaints. Type : Inbound

Pay and perks

The salary for this role is ₹17,000 – ₹25,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Someone customer-first and patient

Job at a glance

• Job location: Turbhe, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Logix Staffing Private Limited.