Inbound Customer Service Advisor

Logix Staffing has an opening for an Inbound Customer Service Advisor based in Thane, Mumbai. The team is filling 30 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Resolving Customer Problem Via Call And Chat. 1 - 2 Years Experience Compulsory. | Type : Inbound

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• You are patient and customer-first

Salary

You will be paid ₹18,000 – ₹22,000 per month.

Position details

• Location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 30

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