Recovery Executive

Logix Staffing wants to bring on a Recovery Executive for its Ghansoli, Mumbai team. There are 20 open positions. Salary is up to ₹19,500/month. Freshers can apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Domestic | Languages : Marathi, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Salary

Salary: ₹14,500 – ₹19,500 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Logix Staffing reviews applications regularly.