Soft Calling Collection Process

Looking for a Soft Calling Collection Process role in Nahur, Mumbai? Logix Staffing Private Limited is hiring now. You can earn up to ₹18,000/month. The team is filling 29 vacancies.

Note from the employer

Handle X-Bucket Delinquent Accounts Through Outbound Calls Follow Up With Customers For Overdue Emi / Payments Negotiate And Convince Customers For Payment Closure Update Call Records And Collection Status In The System Ensure Achievement Of Daily/Monthly Collection Targets Escalate Critical Cases To Senior Team Members When Required. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Marathi, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Marathi, Hindi
• A customer-first, patient attitude

What you get

Salary: ₹13,500 – ₹18,000 per month, based on skills and experience.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Nahur, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 29
• Job type: Full time

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