Tele Collection Process

Logix Staffing Private Limited is hiring a Tele Collection Process in Nahur, Mumbai. You can earn up to ₹20,000/month. There are 20 open positions.

Employer’s description

Tele Collection Process. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹13,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Your responsibilities

As a Tele Collection Process, your work will include:

• Escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Quick facts

• Job location: Nahur, Mumbai, Maharashtra
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Click Apply to send your profile to Logix Staffing Private Limited. It takes less than a minute.