Chat Support Executive

A new Chat Support Executive role is open at Lotus Care Exim, Kharbi, Nagpur. 10 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Interact With Customers And Do Sales. Languages : English

Salary

The salary for this role is ₹6,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English
• Female Only
• Basic English
• Freshers can apply
• Languages: English

Job at a glance

• Work location: Kharbi, Nagpur, Maharashtra
• Working hours: 11:00 AM - 7:30 PM | Monday to Saturday
• Interview: 1:00 PM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Lotus Care Exim reviews applications regularly.