Tele Caller

A new Tele Caller role is open at Lotus Consultancy, Andheri West, Mumbai. Salary is up to ₹22,000/month. The team is filling 5 vacancies.

In the employer’s words

Female Telecallers Required For A Reputed School. 1 - 2 Years Experience Compulsory.

Day-to-day work

As a Tele Caller, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹20,000 – ₹22,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: CRM tools, Active listening, Complaint handling, Verbal communication
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Quick facts

• Job location: Andheri West, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

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