Customer Care Representative

Loyltwo3Ks It Pvt Limited is hiring a Customer Care Representative in Yelachena Halli, Bengaluru. There are 10 open positions. No experience? You can still apply. Salary is up to ₹14,000/month.

Note from the employer

Outbound Voice Process, Hindi Compulsory, Computer Knowledge. Languages : Hindi

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• You are customer-first and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹13,000 – ₹14,000 per month.

Job at a glance

• Work location: Yelachena Halli, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Loyltwo3Ks It Pvt Limited today.