Customer Care Representative

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Representative for its Kadubeesanahalli, Bengaluru team. Salary is up to ₹31,000/month. 30 candidates will be hired for this role.

In the employer’s words

6Days Working, 1 Day Off Rotational Shift Rotational Off Salary 37Ctc 32Tak Homeexcellent Communication In Eng + Hindi 6 Months & Above Experience In Customer Service On Paper Mandatory Graduation/Undergraduate. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, Mutual Funds | Languages : Malayalam, Hindi | Preferred Experience In : Real Estate

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Malayalam, Mutual Funds, Outbound and Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, Mutual Funds
• Languages: Malayalam, Hindi
• Preferred Experience In: Real Estate

Pay and perks

You will be paid ₹21,500 – ₹31,000 per month.

Day-to-day work

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.