Helpdesk Executive

Join Lp Cartridge Pvt Ltd as a Helpdesk Executive in Andheri, Mumbai. Freshers can apply. There are 4 open positions. Salary is up to ₹18,000/month.

In the employer’s words

Handle Printer-Related Queries & Provide Basic Troubleshooting Support To Clients. Manage Customer Complaints Related To Printers & Coordinate With Technicians For Resolution. Assist Clients With Printer Issues, Track Service Requests & Ensure Timely Closure. Act As A Point Of Contact For Printer Support & Ensure Quick Response To Client Issues. Languages : Marathi, Hindi, English

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Salary

Compensation: ₹13,000 – ₹18,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Work location: Andheri, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Click Apply to send your profile to Lp Cartridge Pvt Ltd. It takes less than a minute.