Quality Analyst

Start your next role as a Quality Analyst with Lpo Holidays in Andheri East, Mumbai. The pay goes up to ₹30,000/month. 5 candidates will be hired for this role.

In the employer’s words

Monitor And Evaluate Customer Calls (Sales & Service)Check Call Quality, Communication, And Process Adherenceprovide Feedback And Coaching To Agentsidentify Errors And Suggest Improvementsmaintain Call Audit Reports And Scorecardsensure Team Follows Company Guidelines And Scripts. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Classroom management, Lesson planning, Online teaching tools and Subject expertise
• Good English
• 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Use digital tools for classes and assignments
• You will maintain discipline and a positive classroom environment.
• Communicate with parents about learning goals.
• Assess student progress and share regular feedback
• Plan and deliver engaging lessons as per the curriculum
• Prepare worksheets, tests and teaching aids

Job details

• Work location: Andheri East, Mumbai, Maharashtra
• Work mode: Work from office
• Timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 12:00 PM - 7:00 PM | Monday to Saturday
• Vacancies: 5

Ready to start? Upload your resume and apply to Lpo Holidays today.