Quality Analyst

LPO Holidays is hiring a Quality Analyst in Andheri East, Mumbai. You can earn up to ₹30,000/month. There are 5 open positions.

Employer’s description

We Are Seeking A Detail-Oriented And Analytical Call Quality Analyst To Join Our Team. The Primary Responsibility Of This Role Is To Monitor, Evaluate, And Improve The Quality Of Customer Interactions Across Various Communication Channels. The Candidate Will Play A Key Role In Ensuring That Customer Service Representatives Adhere To Company. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Teamwork, Problem solving, Communication and Time management
• Basic English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

• Maintain a professional attitude with customers and colleagues.
• Raise issues early and suggest practical fixes.
• Complete assigned tasks accurately and on time
• Keep simple daily records of your work
• Coordinate with your supervisor and team members
• Follow company processes and safety guidelines

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Openings: 5
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to LPO Holidays today.