Telecaller

Lr Ventures has an opening for a Telecaller based in All Mumbai, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

Make Outbound Calls To Prospective Customers.Explain Insurance Products, Benefits, Premiums, And Policy Features.Understand Customer Requirements And Recommend Suitable Insurance Plans.Follow Up On Leads And Convert Them Into Sales.Handle Customer Queries Professionally. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Typing speed, Verbal communication, CRM tools and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹15,000 – ₹30,000 per month.

Job at a glance

• Work location: All Mumbai, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Lr Ventures.