Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Luxury Car Zone in Nerul, Mumbai. Salary is up to ₹22,000/month. 3 candidates will be hired for this role.

Note from the employer

Customer Relationship Executive. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Hindi, Marathi

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Hindi, Marathi
• Someone polite and calm under pressure

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Position details

• Location: Nerul, Mumbai, Maharashtra
• Vacancies: 3
• Interview: 11:00 am - 2:00pm | Monday to Saturday
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Luxury Car Zone reviews applications regularly.